Direction of travel for our product is AI handles all admin for you, allowing responders to get on with their lives and just talk to each other.

Ironically, adding AI so you talk to humans more, and machines less.

This screenshot shows me just chatting in an incident channel explaining I’ll be working on this for the afternoon. A few minutes later I get a nudge to say we should share an update, with a draft message, and moving the incident to the right state.

Makes running an incident so much easier.